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Chat is becoming the next platform. Interacting with computers through channels that you already use to talk to people (Facebook Messenger, SMS, Slack etc) in a way that feels natural is a powerful way to accomplish many things for which web pages, mobile apps, desktop applications, or commandline scripts are cumbersome. Chat is not a…
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Facebook recently announced and opened an API for building applications that can have conversations through Facebook Messenger. This is a huge thing. Messenger has 900,000 active users and it presents a huge business opportunity for new ways at interacting with people. Many people are calling 2016 the year that conversational interfaces will take off, and…
A number of things have come up in the last few weeks for a project I’m involved in that has shaken my beliefs and shifted my perspective. The team I work with have all developed a deep level of experience within their domain of expertise. This is part of the competitive advantage we use to…
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